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MLM FAQ

Frequently Asked Questions

What are the minimum system requirements?

To Install the ARM MLM, you should have the following system requirements PHP Version 5, or above MYSQL Version 5 or above

What will be my website URL?

You have to purchase the Domain name yourself to run the MLM site.

What are the payment gateways you support?

We accept Perfect Money , Bitcoin , Dogecoin and Etherum.

What are all the requirements have to do before buying the script?

You have to buy your website domain name and hosting server to install the script.

Can I see a software demo before ordering it?

Yes, you can. Please visit our demo page. You can see what the member account and the administrative area look like.

Is your script encoded?

Yes, php files of our script are encoded. CSS, Images are not.

Can I change the design of my site?

No, you cannot make any design as you wish. The HTML templates of pages are not encoded so if you know HTML you can change them.

Does the script have an installer?

Yes, with any script there is an installer included for an easier and faster installation of the software

If I do not like my script, can I get out money back?
A demonstration for the ability of the system where is available on our demo server before you make your purchase. All purchases are final and are not subject to money back. For more information, please read our terms for returns.
Can you help me with third party script installation?
Nope, we are not providing this service.
What else do I need to use your script?
Apache web server, GD library, CURL library, MCrypt and Cron job management.
Are there any hidden fees involving with the purchase of ARM MLM script?
ARM MLM has no hidden fees, and everything you see detailed on our website is what you get. However, custom/customization request may attract additional fees and charges.
Is there any possibility to change Logo, E-Mail Id, etc.?
Yes you can change, we are providing that facilities to admin , you can change contact name , E-mail Id, Website name, Logo, About us, Terms & Condition, etc.
I don't understand about PHP and My SQL, can I still use your script?
Yes, you can use our package without Web Technical Knowledge.
Do you provide Hosting Package for your script?
Yes we are providing Hosting Packages , please contact our sales team by chat or email to know about the price.
Can I test your script on my local server?
Nope, you can’t test it locally, just on-line.
Is my information kept private?

Oh sure! We never share any personal information about you with any third party.

Do I need any dedicated server to run your script?
Nope, we do not require any dedicated server.
Is banner's are included with the script?
No, banners are not included. You have to order banner separately.
I don't understand about PHP and My SQL, can I still use your script?
Yes, you can use our package without Web Technical Knowledge.
What is MLM?

MLM (or) Multi Level Marketing is a system of doing business that involves Networks of People who use and recommend products, and then sponsor and teach others to do the same.

What is M * N matrix ?
A standard program structure, typically used for affiliate programs. Each downline level can contain an unlimited number of members, and has no width restriction. Members are always placed directly under their sponsor and upline, instead of being placed in the first empty spot.
What is a forced matrix?

Forced Matrix is ​​a system where there is a limit on the number of referrals that any affiliate can send. It only makes sense to use this feature if you have defined multiple commission levels. If you only have a commission of one level defined, it makes no sense to create a structure for your partners.

What is auto spill-over ?
The act or an instance of spilling over. A quantity that spills over. An extension of something especially when an excess exists
What is a binary referral system?

The Binary Plan is an MLM compensation plan that only allows distributors to have two downline distributors. If a distributor sponsors more than two distributors, the surplus is placed at levels below the front sponsoring distributors. The competitor must effectively balance the bottom lines.

What is a Unilevel referral system?

It is considered the simplest of compensation plans. an administrator can enable a unilevel referral system by setting the level width to zero so that members can have an unlimited number of direct referrals.

What is Australian referral system ?
In Australian referral system,newly joined member need to pass up the x-up level set by the admin to get qualified to enjoy the all future personally sponsored members will be given to them and they can earn X-up level commission for their pass-ups
Tell me about referral program
In an affiliate program, you can recruit others to make referrals, that time certain commission is paid for a referral. You refer or recruit people to join who will also refer other people to join and so on. You will then earn extra commissions from every level of your downline.
What is mean by leadership bonus?
You’ll want to build and develop a quality team who enroll customers and who then in turn build teams of members who enroll customers. Leadership Bonuses are designed to reward you for helping people get started in this process.
What is bonus pool in uni-level plan?
This means that the company takes a small percentage of the total volume sales of the company and divides it up among the qualifying leaders each week or month depending on the plan.
Can you differentiate between the Australian binary scheme and the tri binary scheme?

Both the Australian binary plan and the tri binary plan look the same, the only difference between them is the payout per pair, a match is required in tri binary while it is not required in the Australian binary match.

What is MLM board plan?
MLM Board plan is a group of member’s works in a team and whenever a board consist a set number of members, the Board splits into two boards. The top member will be promoted into next higher board and remaining members will be rearranged the splitted 2 boards. Admin can set number promotional board to be introduced and how many members can be in a Board.
Define Direct Referral Commissions?
If you sponsor the user directly, then you get some referral commission it’s called as direct referral commission.
What means pairing bonus?
Paring Bonus is an income generated when a customer gets two new members under team A and team B. You will earn an additional commission for every “pair” that you have.
What is matching bonus?
The Binary Matching Bonus pays you a percentage of the Binary Bonuses earned by your personally enrolled members. These matching bonuses encourage users to help and to teach the members in their team.
What means uni-level commissions?
This seems to be the simplest commission plan. You earn a specific commission for your front line. You get a certain amount of commission from the front line of your front line otherwise known as your second level, and the commission scheme flow deeper down below.
What is meant by a party plan?

The Party Plan is a method of marketing MLM products by hosting what is presented as a social event where the products will be offered for sale. This is also known as a form of direct selling.

What is a generation plan?

They function similarly to Unilevel pay plans, except instead of tiers, you get paid by generation. A generation is an entire range from you to the next person in your downline who has the same or higher rank. The next generations are the whole range from this person to the next person of your rank or higher, and so on.

What is stair step plan?
The stair step plan is the compensation plan that pays you for the total amount of your group. The total amount of your group can be achieved by your own personal sales amount or you’re down lines’ sales amount.
What do breakaway plans mean?

Breakaways are used with matrix pay plans. When a team member reaches a certain qualification, they are separated from your team and you no longer receive a matrix payout to that team member or anyone in that part of the matrix. You receive a lump sum monthly commission from the Breakaway Unit.

What is the infinity bonus?

It is often used with matrix pay plans. They allow you to earn an infinite number of levels if you qualify. You may be blocked by someone at a lower level who also qualifies.

What is a Quick Start Bonus?

This is a way to start earning money right after registration. Each qualified member can receive a bonus each time they personally register a new member. To qualify, you must be active at the time of registration.

What are the reward offers in party plan?
Our party plan offers the awards capabilities are customized awards, product based award, discount based awards, and commission based plan processing.
What is generational genealogy?
Genealogy shows the downlines of the members in graphical form. So you can easily view the downline members under any user.
What are the features existing in party plan?
Commission plan processing, genealogy view, multiple payment gateway options, contact tracking functions, multiple language and multiple currencies supported, maintenance support and support different plans etc.
Will you explain the difference between MLM and party plan?
MLM compensation plan pay commissions for personal sales, accumulating commissions and bonuses on sales that are related through sponsoring lines.
Party plan sales commissions are generated through group selling, often with retail commissions plus incentives for gathering a group together.
Is the purchase price a one-time fee or annual?
The purchase of ARM MLM is one-time fee. We do not charge any annual fees.
What is direct selling?
Direct selling also known as direct sales, is a form of product or service in either a person-to-person or party plan method.
Is the purchase price a one-time fee or annual?
The purchase of ARM MLM is one-time fee. We do not charge any annual fees.
How soon will I receive my download information after purchasing?
You will receive your download information very shortly after your order is confirmed.
I don't have a domain yet. Can I still purchase ARM MLM?
Yes! You can purchase ARM MLM now and update your registered domain name later.
I want to purchase more than five licenses. Is there a discount?

Yes. We offer substantial discounts for purchases of more than five licenses. Kindly contact us and let us know how many licenses you need.

Can I get an individual offer for a bulk purchase of a license?

Yes, we can provide significant discounts when purchasing multiple licenses. Please contact us using the contact form with information on how many licenses you would like to purchase. We will promptly respond with a price offer.

I haven't got a message from you after my purchase?
If you still haven’t received a message in 24 hours, please, contact our sales team and we’ll send you download details.
Can I modify my Business Plans of my wish?
Sure, you can change your plans as your favor; we can assist you for your plan modification with some customizing fee.
Do you make a custom script?
Yes, we make a custom project for your favor and with small fee.
How to buy the ARM MLM script?
You can buy the ARM MLM script via online, by choosing the “order” option in our website. If you want to pay through the other gateways, please contact our sales support team.
How can I receive the ARM MLM script after purchase?
Once your payment is confirmed, we will send the script by mail to you, almost you will receive the script in 2-3 hours time.
Is the ARMMLM script having inbuilt template?
Yes, ARM MLM script having the inbuilt template, if you want new template please visit our gallery site and choose the best suit for your site.
ARMMLM script is open source?
Nope. This is license script for one domain. If you want the source code as open, we can provide it under customization.
Can you add different payment gateways option in ARMMLM script?
Yes, we can add different gateway option as your need under customization with little charge.
Can I get discount of your script?
Sure, we will give some special discount to the customer. You want to get more details about discount? Please contact our sales support team for more details.
Can you add extra features into this script for me?
If you want a feature which is not available in ARM MLM script, we can customize that your favor. Send your requirement details to our support team.
Can I run a copy of the script on two or more domains?
No. You are purchasing a license to use the script only on one domain. You should order an additional license for every other domain.
Is any refund policy available in ARM MLM?
Nope, we didn’t provide any refund policy.
What problems does support solve?

Our support team will assist with the initial installation of the Software, general script-related questions, and technical errors that occur during normal use of the unmodified script. We can’t help with customizing the script.

How long do I get support after purchase?
We offer 7 days of free support with your purchase. You can extend the support for a nominal fee.
How long does it take to get a response from support?
All your queries will be responded within 24 hours.
Can I purchase extended support?
Yes, once your support expires you can purchase extended support for a nominal fee.
What should I do if I have a question that isn’t answered here?
If you have any questions that are not answered here or in any other sites, please contact us.
In what ways you provide the support to us?
We are providing the support in the ways of live chat , skype , whatsapp and E-mail support.
How do I install ARM MLM?
To install ARM MLM on your server, follow the instructions mentioned in the Installation Manual that we have provided during delivery of the script.
Can ARM MLM be installed in a subdirectory or ARM MLM?
Absolutely! You can install ARM MLM on any location on your server.
How do I move my installation to a new server?
First, check to see if your new host provides a migration service. If they do not, you can move the installation yourself by exporting your MySQL database using cPanel or PHPMyAdmin, downloading all your ARM MLM files to your computer desktop, importing your ARM MLM database on your new server, and uploading your ARM MLM files to the new server.
Do you offer free installation?
Yes, the package price includes free installation. Contact us to get free installation and we will respond to you very shortly. Only for limited period.
Can you install ARM MLM script for me?
Yes,Provide us with your FTP info (host/login/password) and MySQL info (database/host/user/password) via contact form and ask for the installation.
If you do not know whether you have the MySQL database or if you do not know how to create it, please provide us with your CPanel login and URL details info.We will make the installation .
Can I use ARM MLM on multiple domains?
If you want to install in multiple domain then you have to get multiple license script from us.
Can I change the domain license some day later?
No, you must buy the new domain license script.
Do I have to buy a new license or renew existing license every year?
No, this is lifetime license so you do not need to renew the license.
Can I hire ARM MLM to write custom MLMs/setups?

Of course, we offer customization services. Please contact us using the contact form with information about the features you need. We will promptly respond with a price offer.

Are there any templates available for ARM MLM?
We have readymade templates for ARM MLM; you can select the template from here
How to order a design or a banner?

You can order an individually unique design and/or banner from us at any time. Provide us with your requirement – basic information about the design you want us to create using the contact form. We will answer you with the time and price.

Does the script has documentations for developers?
No, the script is not offered with documentation for the functionality of the module. If you need help to develop or change , please purchase an Open source License.
Do you make custom templates?
Yes, we will create custom/unique designs as per your requirements. Please contact our sales team through live chat or email (support@armmlm.com).
I would like to change the entire design of the Script, Is it possible? If yes what will be charge for that?
Yes, of course we can change the entire design based on your requirement, you need to explain your detailed design requirement to us. The price will be charged based on the design requirement. For more information please contact us.
Can you make customization of my script?
Yes, please send your customization details to our sales support team. We can tailor the script as your requirement with some customizing fee.
Can you make maintenance service for me?
Yes, please contact our sales support team through email or live chat. Our sales support team will reply immediately of your queries.